UPDATE (5/27/2022 - 8:30 AM)
Outage Summary as of 8:30AM 5/27/20222
Mountrail - 22 (# Services Out) 0.27% (% Services Out)
Williams - 116 (# Services Out) 1.16% (% Services Out)
TOTAL - 138 (# Services Out) 0.75% (% Services Out)
These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/23/2022 - 10:30 AM)
Outage Summary as of 10:30AM 5/23/20222
Mountrail - 28 (# Services Out) 0.34% (% Services Out)
Williams - 211 (# Services Out) 2.1% (% Services Out)
TOTAL - 239 (# Services Out) 1.3% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/20/2022 - 10:30 AM)
As of this morning ALL PRIMARY RESIDENTIAL SERVICES have been restored.
Outage Summary as of 10:30AM 5/20/2022
Mountrail - 47 (# Services Out) 0.57% (% Services Out)
Williams - 287 (# Services Out) 2.86% (% Services Out)
TOTAL - 334 (# Services Out) 1.81% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/19/2022 - 10:30 AM)
Outage Summary as of 10:30AM 5/19/2022
Mountrail - 29 (# Services Out) 0.35% (% Services Out)
Williams - 283 (# Services Out) 2.82% (% Services Out)
TOTAL - 312 (# Services Out) 1.69% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/18/2022 - 10:30 AM)
Outage Summary as of 10:30AM 5/18/2022
Mountrail - 34 (# Services Out) 0.41% (% Services Out)
Williams - 351 (# Services Out) 3.50% (% Services Out)
Other - 2 (# Services Out) 0.02% (% Services Out)
TOTAL - 387 (# Services Out) 2.1% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/16/2022 - 9:30 AM)
Outage Summary as of 9:30AM 5/16/2022
Mountrail - 34 (# Services Out) 0.41% (% Services Out)
Williams - 482 (# Services Out) 4.80% (% Services Out)
Other - 12 (# Services Out) 13.63% (% Services Out)
TOTAL - 528 (# Services Out) 2.87% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/15/2022 - 9:00 AM)
Outage Summary as of 9:00AM 5/15/2022
Mountrail - 35 (# Services Out) 0.42% (% Services Out)
Williams - 532 (# Services Out) 5.30% (% Services Out)
Other - 12 (# Services Out) 13.63% (% Services Out)
TOTAL - 579 (# Services Out) 3.14% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/14/2022 - 9:30 AM)
Outage Summary as of 9:30AM 5/14/2022
Mountrail - 38 (# Services Out) 0.46% (% Services Out)
Williams - 549 (# Services Out) 5.47% (% Services Out)
Other - 12 (# Services Out) 13.63% (% Services Out)
TOTAL - 599 (# Services Out) 3.25% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/13/2022 - 9:00 AM)
Outage Summary as of 9:00AM 5/13/2022
Mountrail - 33 (# Services Out) 0.40% (% Services Out)
Williams - 622 (# Services Out) 6.20% (% Services Out)
Other - 24 (# Services Out) 28% (% Services Out)
TOTAL - 679 (# Services Out) 3.68% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/12/2022 - 9:00 AM)
Outage Summary as of 9:00AM 5/12/2022
Mountrail - 34 (# Services Out) 0.41% (% Services Out)
Williams - 693 (# Services Out) 6.90% (% Services Out)
Other - 24 (# Services Out) 28% (% Services Out)
TOTAL - 751 (# Services Out) 4.07% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/11/2022 - 9:00 AM)
Outage Summary as of 9:00AM 5/11/2022
Mountrail - 33 (# Services Out) 0.40% (% Services Out)
Williams - 787 (# Services Out) 7.84% (% Services Out)
Other - 25 (# Services Out) 28.40% (% Services Out)
TOTAL - 845 (# Services Out) 4.58% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/10/2022 - 8:30 AM)
Outage Summary as of 8:30AM 5/10/2022
Mountrail - 40 (# Services Out) 0.48% (% Services Out)
Williams - 906 (# Services Out) 9.02% (% Services Out)
Other - 25 (# Services Out) 28.40% (% Services Out)
TOTAL - 971 (# Services Out) 5.27% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/9/2022 - 8:00 AM)
Outage Summary as of 8:00AM 5/9/2022
Mountrail - 46 (# Services Out) 0.55% (% Services Out)
Williams - 1079 (# Services Out) 10.74% (% Services Out)
Other - 25 (# Services Out) 28.40% (% Services Out)
TOTAL - 1150 (# Services Out) 6.24% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667.
UPDATE (5/6/2022 - 9:00 AM)
Outage Summary as of 9:00AM 5/6/2022
Mountrail - 57 (# Services Out) 0.69% (% Services Out)
Williams - 1379 (# Services Out) 13.73% (% Services Out)
Other - 31 (# Services Out) 35.2% (% Services Out)
TOTAL - 1467 (# Services Out) 7.96% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667
UPDATE (5/5/2022 - 9:30 AM)
Outage Summary as of 9:30AM 5/5/2022
Mountrail - 60 (# Services Out) 0.72% (% Services Out)
Williams - 1524 (# Services Out) 15.18% (% Services Out)
Other - 31 (# Services Out) 35.2% (% Services Out)
TOTAL - 1615 (# Services Out) 8.76% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667
UPDATE (5/4/2022 - 10:00 AM)
Outage Summary as of 10:00AM 5/4/2022
Mountrail - 59 (# Services Out) 0.71% (% Services Out)
Williams - 1666 (# Services Out) 16.59% (% Services Out)
Other - 31 (# Services Out) 35.2% (% Services Out)
TOTAL - 1756 (# Services Out) 9.53% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667
UPDATE (5/3/2022 - 8:00 AM)
Outage Summary as of 8:00AM 5/3/2022
Mountrail - 78 (# Services Out) 0.94% (% Services Out)
Williams - 2070 (# Services Out) 20.62% (% Services Out)
Other - 30 (# Services Out) 34.1% (% Services Out)
TOTAL - 2178 (# Services Out) 11.82% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
If you are in area that is color coded white and are still without power please call our office to submit a ticket. 800-279-2667
UPDATE (5/2/2022 - 9:00 AM)
Outage Summary as of 9:00AM 5/2/2022
Mountrail - 92 (# Services Out) 1.11% (% Services Out)
Williams - 2672 (# Services Out) 26.61% (% Services Out)
Other - 30 (# Services Out) 34.1% (% Services Out)
TOTAL - 2794 (# Services Out) 15.16% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township. Restoral estimations may differ from SmartHub statistics.
UPDATE (5/1/2022 - 9:30 AM)
Outage Summary as of 9:30AM 5/1/2022
Mountrail - 96 (# Services Out) 1.16% (% Services Out)
Williams - 3605 (# Services Out) 35.9% (% Services Out)
Other - 30 (# Services Out) 34.1% (% Services Out)
TOTAL - 3731 (# Services Out) 20.24% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township.
UPDATE (4/30/2022 - 8:30 AM)
Outage Summary as of 8:00AM 4/30/2022
Mountrail - 110 (# Services Out) 1.33% (% Services Out)
Williams - 4214 (# Services Out) 41.96% (% Services Out)
Other - 31 (# Services Out) 35.2% (% Services Out)
TOTAL - 4355 (# Services Out) 23.63% (% Services Out)
This data will be updated daily each morning as it may change. These estimates are based on a 95% restoration of services in each township.
UPDATE (4/29/2022 - 1:00 PM)
Outage Summary as of 12:30PM 4/29/2022
| County: | # Services Out: | % Services Out: |
| Mountrail | 310 | 3.73% |
| Williams | 4955 | 49.34% |
| Other | 31 | 35.2% |
| TOTAL | 5295 | 28.73% |
As an electric utility, we are responsible for delivering electricity across 5,000+ miles of distribution line to 18,000+ services. We are currently facing an extremely challenging time due to the recent storm that hit Western North Dakota and Eastern Montana, including our entire service area. This is unprecedented for our area and Mountrail-Williams Electric Cooperative.
Transmission systems were up within 24 hours which allowed us to assess incurred damage outside the visual damage we could see. A plan was then created to begin repairing damages to residential areas where we were able to get the most services restored the quickest.
MWEC’s entire system was down at one point and after almost six days of non-stop work we have restored 70% of our services. Upon completion of our initial assessment, there were approximately 1950 poles down and 200 miles of line. We still have many residential areas, including apartment complexes, subdivisions, trailer courts etc, where we are diligently working to get power restored and they are our priority.
We have been working extremely hard to keep our members updated and give them the best power restoration estimates we can. However, there are many factors that cause for these time frames to change. Those factors include soft ground making it difficult to get to locations, getting supplies (which may become a further issue), further equipment damage upon location arrival and more.
Now that the initial assessment has been completed, we are able to provide our members with a more detailed expectation of power restoral. This data will be updated daily each morning as it may change based on factors listed above. These estimates are based on a 95% restoration of services in each township.
UPDATE (4/28/2022 - 4:30 PM)
Outage Summary as of 4:00 PM 4/28/2022
| County: | # Services Out: | % Services Out: |
| Mountrail | 366 | 4.41% |
| Williams | 5266 | 52.43% |
| Other | 33 | 37.5% |
| TOTAL | 5665 | 30.74% |
Though you may not see crews in your area working, that does not mean they are not working on restoration of your location. Our crews could be repairing main distribution lines further away that supply your location.
We are working on a Township based power restoration map and will be posting very soon. Our crews have been working extremely hard and are doing all they can to get your power restored as quickly and safely as possible.
Williams County/Williston Emergency Management is offering temporary shelter available at the Williston Area Recreation Center (please see below) for those in need.
SmartHub, you can check the status of your outage.
You can watch for updates on our website through our Outage Updates page or on our Facebook page.
Visit our Outage Center for more information
With lines becoming energized we remind our members to be extremely careful and cautious around power lines.
UPDATE (4/28/2022 - 9:00 AM)
Outage Summary as of 8:30 AM 4/28/2022
| County: | # Services Out: | % Services Out: |
| Mountrail | 575 | 6.93% |
| Williams | 5674 | 56.5% |
| Other | 36 | 40.9% |
| TOTAL | 6285 | 34.1% |
Though you may not see crews in your area working, that does not mean they are not working on restoration of your location. Our crews could be repairing main distribution lines further away that supply your location.
Crews are out and continuing work in these sections:
In Williams County:
Williston West - Judson Township area
Williston North - North Williston towards Springbrook and Epping
Strandahl
Tioga South
Hofflund
Williston East - Stony Creek, Truax, Twelve Mile
In Mountrail County:
Palermo
Palermo East
South Ross
New Town North
Our goal is to have power restored to these areas within 24-48 hours but continue to ask residents to plan for the latter at a minimum. Residential locations are priority!
Once an area above has been restored crews will move to help the other sections with the highest residential outage impact.
Progress has been made on getting lines from our substations energized and then repairing the distribution lines from there to get power restored.
Williams County/Williston Emergency Management is offering temporary shelter available at the Williston Area Recreation Center (please see below) for those in need.
SmartHub, you can check the status of your outage.
You can watch for updates on our website through our Outage Updates page or on our Facebook page.
Visit our Outage Center for more information
UPDATE (4/27/2022 - 5:00 PM)
Outage Summary as of 4:30 PM 4/27/2022
| County: | # Services Out: | % Services Out: |
| Mountrail | 159 | 1.92% |
| Williams | 5953 | 59.28% |
| Other | 42 | 60% |
| TOTAL | 6154 | 33.39% |
All crews are continuing work in these sections of our service area
In Williams County:
Williston West - Judson Township area
Williston North - North Williston towards Springbrook and Epping
Strandahl
Tioga South
Hofflund
Williston East - Stony Creek, Truax, Twelve Mile
In Mountrail County:
Palermo
Palermo East
South Ross
New Town North
Our goal is to have power restored to these areas within 24-48 hours but continue to ask residents to plan for the latter at a minimum. Residential locations are priority!
Once an area above has been restored crews will move to help the other sections with the highest residential outage impact.
Progress has been made on getting lines from our substations energized and then repairing the distribution lines from there to get power restored. Though you may not see crews in your area that does not mean they are not working on restoration of your location. Lines further down may be getting repaired for restoration.
Williams County/Williston Emergency Management is offering temporary shelter available at the Williston Area Recreation Center (please see below) for those in need.
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also check the status of your outage.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page. This also helps alleviate call wait times.
Visit our Outage Center for more information
UPDATE (4/27/2022 - 8:30AM)
Outage Summary as of 8:00AM 4/27/2022
| County: | # Services Out: | % Services Out: |
| Mountrail | 208 | 2.51% |
| Williams | 6,093 | 60.67% |
| Other | 56 | 63.6% |
| TOTAL | 6,357 | 34.49% |
All crews are out and currently working on these sections of our service area
In Williams County:
Williston West - Judson Township area
Williston North - North Williston towards Springbrook and Epping
Blacktail
Tioga South
Hofflund
In Mountrail County:
Palermo
Stanley East
Parshall
Our goal is to have power restored to them within the next 36 hours. Residential locations are priority!
Once an area above has been restored crews will move to help the other sections with highest residential outage impact.
Williams County/Williston Emergency Management is offering temporary shelter available at the Williston Area Recreation Center (please see below) for those in need.
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also check the status of your outage.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page. This also helps alleviate call wait times.
Visit our Outage Center for more information
UPDATE (4/26/2022 - 4:30PM)
Outage Summary as of 3:30PM 4/26/2022
| County: | # Services Out: | % Services Out: |
| Mountrail | 525 | 6.33% |
| Williams | 6,564 | 65.36% |
| Other | 56 | 63.6% |
| TOTAL | 7,145 | 38.77% |
We have broken down our current work areas into sections per county.
In Williams County:
Williston West - Judson Township area
Williston North - North Williston towards Springbrook and Epping
Blacktail
Tioga South
Hoffland
In Mountrail County:
Palermo
Stanley East
Parshall
These areas are currently being worked on and our goal is to have power restored to them within the next 48 hours. Residential locations are priority!
Once an area above has been restored crews will move to help the other sections with highest residential impact.
Williams County/Williston Emergency Management is offering temporary shelter available at the Williston Area Recreation Center (please see below) for those in need.
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also check the status of your outage.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page. This also helps alleviate call wait times.
Visit our Outage Center for more information
UPDATE (4/26/2022 - 9:00AM)
More crews have arrived!
We are at 50% of services restored and we are working as quickly and safely as possible to get to everyone.
We are working to get at least 90% of services restored by the end of this week. Some of the more rural locations that are difficult to get to may be without power until next week.
The severity of the damage will require repairs that will take about 2-3 months. This DOES NOT mean that members will be without service for that amount of time.
For those inquiring about loss of food:
Weather-related outages (lightening, snow, ice etc) are excluded from coverage by MWEC. Please reach out to your Homeowners or Renters Insurance about coverage.
If you are not using a generator please make sure to unplug appliances and items that are not a priority. This will help alleviate damage that may be caused if there is a power surge once power is restored.
Williams County/Williston Emergency Management is offering temporary shelter available at the Williston Area Recreation Center (please see below) for those in need.
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also check the status of your outage.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page. This also helps alleviate call wait times.
Visit our Outage Center for more information
UPDATE (4/25/2022 - 10:30PM)
Today crews were able to get a large majority of downed lines removed that were covering roadways and drives. If your roadway or drive still blocked by downed poles or lines please call us at 800-279-2667.
Our crews were also able to to replace some poles and lines, bringing the number of restored meters up to 45%.
Tomorrow will be a big day for us as other crews have arrived and will be joining our crews in the restoration process.
Williams County/Williston Emergency Management is offering temporary shelter available at the Williston Area Recreation Center (please see below) for those in need.
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also check the status of your outage.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page. This also helps alleviate call wait times.
Visit our Outage Center for more information
UPDATE (4/25/2022 - 9:30AM)
Last night our Transmission system was restored which has allowed us to get 90% of our substations energized. There are still some areas of our transmission system with damage and we are continuing to make needed repairs. Members who are in areas with smaller amounts of distribution line damage were able to see power restored late last night.
Crews are currently out clearing up downed lines and assessing further damage throughout our service area. More crews will be joining us to help with repairs and assessing the damage.
Currently there are 350+ poles in Mountrail and 500+ poles in Williams County down with areas that still need to be assessed. Shipments with supplies are on the way but we do have supplies available to get started on distribution repairs.
MWEC has 120+ staff with many working day and night to do jobs from answering your calls, to feeding our crews, dispatching, creating the best possible plan for power restoration and repairing the damage.
Areas with the most severe damage could be out at least through the week.
Later today we will have more information on our restoration plan.
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also check the status of your outage.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page. This also helps alleviate call wait times.
Visit our Outage Center for more information
UPDATE (4/24/2022 - 6:00PM)
Crews are continuing power restoration work and are currently working on our transmission system. Once the transmission system is up and running we can move on to the distribution side.
We are asking our members to be prepared for the outage to continue for an extended period of time. We are hoping by late tomorrow power will begin to be restored but please plan for much longer.
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also check the status of your outage.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page. This also helps alleviate call wait times.
Visit our Outage Center for more information
UPDATE (4/24/2022 - 8:30AM)
Our crews are currently out assessing the damage caused by this storm and working on a restoration plan. There is a significant amount of damage to our system throughout our entire service area. There are many reports of downed lines and poles so continue to plan on being without power for an extended period of time.
Stay clear of any downed lines and poles!
If you have or are using a generator please make sure you are doing so safely. You can visit the following links for generator safety information.
https://www.ndliving.com/content/portable-generator-safety
https://safeelectricity.org/public.../tips/generator-safety/
If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times. You can also report your outage by calling 800-279-2667.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page and also SmartHub.
If you experience an outage, you can call us at 800-279-2667 or you can report an outage or check the status of your outage through SmartHub.
Visit our Outage Center for more information.
UPDATE (4/23/2022 - 8:20PM)
MWEC crews have now been pulled for the night due to unsafe conditions and impassible roads. Crews will resume work tomorrow morning.
We are continuing to take calls and are trying to keep up as staff is able. If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page.
If you experience an outage, you can call us at 800-279-2667 or you can report an outage or check the status of your outage through SmartHub.
Visit our Outage Center for more information
UPDATE (4/23/2022 - 5:20PM)
Outage numbers are continuing to increase and are affecting a large portion of our system. Crews are now reporting downed power poles which causes extended power outages. Crews are continuing to work as quickly and safely as possible, with conditions allowing, but we are asking our members to be prepared to be without power for an extended period of time.
Conditions are not improving and as long as our crews are able they will continue work.
We have all hands on deck and are working to keep up with the calls coming in. If possible we are asking our members who have SmartHub to report your outage through that system to help alleviate wait times.
Also, if you have already reported your outage, you can watch for updates on our website through our Outage Updates page or on our Facebook page.
If you experience an outage, please call us at 800-279-2667.
You can also report an outage or check the status of your outage through SmartHub.
Visit our Outage Center for more information
UPDATE (4/23/2022 - 12:30PM)
We are now reporting multiple outages throughout our service area. Affected areas include Williston, Epping, New Town and more.
Our crews have been dispatched and will continue working to restore power as conditions allow.
We ask that all members who experience an outage, please contact us. There may be more than one reason for your outage and we want to make sure that we get to you as quickly and safely as possible.
If you experience an outage, please call us at 800-279-2667.
You can also report an outage or check the status of your outage through SmartHub.
Visit our Outage Center for more information
April 23rd Storm
With the current weather forecasted for our service area we would like to remind our members and community about how this type forecast may affect your power and our lines.
Ice + Wind = Galloping Lines and depending on the weight of the ice, members may see anything from blinking lights to full outages.
It only takes a quarter of an inch of ice on power lines before the weight can begin causing issues. Partner the ice with wind or even heavy snowfall, and the increased weight/pressure can bring down power poles causing extended outages.
Our crews are continuing to watch the weather and be best prepared for this current system.
If you experience an outage, please call us at 800-279-2667.
You can also report an outage or check the status of your outage through SmartHub.
Visit our Outage Center for more information